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Hyperlink only works on multiple listings


I've tested this in both Firefox (37.0.2) and IE 11. When selecting the hyperlink of an Account/Contact on a single result pin, the hyperlink does nothing. However, selecting a hyperlink on one of the Accounts/Contacts of a Multiple Entity pin takes me to the record page of that entity. The single result should work, right?
Thanks! Bianca


wedge905 wrote Apr 22, 2015 at 8:43 PM

Should work yes. What CRM version do you have? And what Chart Map solution version do you have?

wrote Apr 24, 2015 at 12:17 AM

pawelrak wrote Apr 24, 2015 at 12:20 AM

I have experienced the same in Chrome. CRM On-premise ver=

pawelrak wrote Apr 24, 2015 at 12:21 AM

CRM Chart Map 3.0 RC1

biankat wrote Apr 24, 2015 at 8:41 PM

Hiya, Thanks! We are on CRM Online, Spring '14. The solution I imported was also CRM Chart Map 3.0 RC1.

wrote Apr 27, 2015 at 8:07 PM

wedge905 wrote Apr 27, 2015 at 8:09 PM

I see it now. This will be fixed in the next release.

biankat wrote May 14, 2015 at 12:20 AM

Great news :)

wrote Jun 24, 2015 at 2:51 PM

dimanches wrote Jun 24, 2015 at 2:52 PM

When will be next release?

saitcho wrote Dec 10, 2015 at 8:59 PM

I just wanted to add that I am experiencing this issue in the latest release.

wrote Apr 19, 2016 at 12:52 PM

wrote Dec 9, 2017 at 8:01 AM