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Followed install instructions and not seeing anything.

Apr 15, 2015 at 8:31 PM
I followed the instructions to install CRM Chart Map 3.0 RC1 and created a new Chart Map Config record and nothing is happening. Also, the instructions state that four records will already be created but there are none. I am expecting that a map will be displayed on the list of accounts page but all I see are the charts. What am I missing?

I'm working with CRM 2013 ( On Prem.

Thank you.
Apr 16, 2015 at 6:26 PM
Go to Settings > System Jobs, and look for anything related to ChartMaps that shows up as Failed.
Open those failed jobs, and get the detail log, please post it here.
Apr 16, 2015 at 9:52 PM
Thanks for the reply. I know this isn't what you are looking for but it should help point me in the right direction. In my system jobs, I have CrmChartMap.PostPublishAll is waiting for resources. I'll look into what is holding that up.
Apr 16, 2015 at 10:27 PM
Sounds like the Asynchronous service on your server is stopped.
Once those plugins run, that should populate all the maps that you're supposed to have.